Stardew Valley Troubleshooting Guide
If you are having technical problems with Stardew Valley on PC, please check the following list for your issue. If you can’t find a solution to the problem, please send an email to [email protected]
My save file is no longer showing up in the Load Game Menu
This can happen for a variety of reasons, but often the save file can be repaired or salvaged. Please check out this guide: Missing/Corrupt Save File Troubleshooting Guide
Stardew Valley is not launching on PC
Here are a few things to try:
- Make sure either headphones or speakers are plugged in. An active audio source of some kind is required in order to play Stardew Valley (this will be fixed in update 1.4).
- Delete the startup_preferences folder in %AppData%/StardewValley
- Go into the game file directly and then into the folder titled “_CommonRedist”, then “XNA”, then “4.0”, then “xnafx40_redist” installer. Once there, run the installer and hit repair.
- If you don’t have SMAPI installed, right-click on Stardew Valley in Steam, then go to Properties > Set Launch Options, and make sure it is empty.
Stardew Valley is not launching on Mac
Run the Terminal application (if you’re not sure how, click the magnifying glass in the top right, type Terminal, and select the first result). In the window that appears, paste in the following line (CHANGE “USER” to your username) and press enter:
sudo chown -v “$USER” ~/.config
This should correct the ownership of a folder that Stardew Valley needs to write under.
You’ll probably be prompted for your password by the above command, and then it’ll output something like /Users/yournamehere/.config. Try running Stardew Valley again, and hopefully it’ll work this time.
Can’t find friends’ farms in multiplayer, or the “Enter Invite Code” button not showing up.
This will happen if you’re not running from Steam or GOG (i.e. you’re running a standalone version of the game). To fix this, make sure you’re running the game from Steam or GOG.
This can also happen if you’re behind a firewall that is specifically blocking connections to gaming addresses. Check your firewall settings to ensure that Stardew Valley, or gaming services like Steam or GOG are not being blocked. Check the settings on any internet security products you are using, like OpenDNS, as well.
There’s no sound
Please make sure that you have an audio device plugged in and enabled. If you’re on Windows, right click on the speaker icon in the system tray in the bottom right corner of the screen, and select “open volume mixer”. Make sure that Stardew Valley is not muted and is within an audible volume range.